Hyster enjoys a terrific relationship with most of its clients due its focus on producing total customer satisfaction through its world class manufacturing. Our goal is to foresee the needs of all our customers along with address them with lift trucks that deliver the dependability, the value and the performance which they really require.
At Hyster, we believe in starting with the client. We annually perform focus groups and provide an on-going voice of customer research both on-line and in the field. We have over 400 design engineers to translate that input into smart designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help ensure the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machinery are subjected to environmental, virtual and physical tests, in order to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications so as to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
To initiate quality from the beginning, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold all workers responsible for consistent quality, combined with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a huge variety of features. The company has remained completely committed to its key focus on both quality and safety, on being innovative each and every time, and by offering several of the best material handling machinery on the market. These are only a few of the reasons Hyster has become a leader within the industry.